What type of payment do you accept?
We accept the following methods of payment, Visa, Mastercard & American Express. We do not accept Paypal or Visa Debit Cards at this time and orders are subject to review.
Your purchase from Vega will show on your Credit Card statement as Sequel Naturals Inc.
What currency is Vega sold in?
All products sold in the US are sold in US dollars in US pricing (This includes the US eStore).
In the US: Sales tax will be charged to all orders shipped to anywhere within Washington State, USA. There will be no taxes charged to all orders shipped outside of Washington State and within the USA.
Am I charged immediately when I place my order?
After you place your order you will see a pre-authorization on your credit card. This is not a charge. You are only charged once your order has been shipped, and you will only be charged for the items you receive. We do not ship backordered.
Can my shipping and billing address be different?
Yes however, you can only order from the site that your billing and shipping address matches (e.g. if your billing and shipping address is in the US, you can only use the US site). Currently our eStore cannot bill and ship from two different countries (e.g. you cannot have a US billing address and a Canadian shipping address).
Do you ship backorders?
We do not ship backordered items nor will you be charged for them.
I’ve changed my mind; can I change or cancel my order?
All orders placed from our Overstock site are final sale. We are unable to refund or replace items purchased off this site.
I have a promo code, how do I use it?
Due to being heavily discounted, promo codes and use of Plant Points are not applicable to orders placed on our Overstock site. To benefit from your promo code & Plant Points please return to MyVega.com.